Contact information

Contact Us

We're always happy to help! If you have any questions about your order, shipping, or our products, please don't hesitate to get in touch.

Customer Support

📧 Email: puffpaws1@outlook.com

We aim to respond to all inquiries within 1–2 business days.

Common Reasons to Contact Us

Order questions
Shipping updates
Damaged or faulty items
Product information
Sizing or fit help
General support

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday – Sunday: Closed

Thank you for choosing PuffPaws! We appreciate your support and look forward to helping you keep your pup cozy.